Bookkeepers at Bench

See why thousands of businesses trust Bench bookkeepers

Our highly-trained bookkeepers are committed to quality. We give your business accurate, up-to-date financials and an expert team that you can trust.

Friendly, human support from expert bookkeepers

Our bookkeepers are real people who work together at Bench HQ. We serve thousands of small businesses across the US, and have experience across a variety of industries

In-house support

Bench bookkeepers work together at our North American HQ. They also work in teams, with a dedicated Team Lead. That means if one bookkeeper goes on vacation or is sick, your books are always taken care of

Operations Academy training

Bench bookkeepers are trained in-house, and they receive 60+ hours of rigorous training delivered by our expert Operations Academy team. In order to work with our clients, bookkeepers must pass the training program with flying colors

Peer-reviewed books

Your books are reviewed by multiple bookkeepers before we deliver your monthly financials. And at year-end, our Quality Assurance Team reviews your annual financials—so they’re guaranteed tax-ready

CPA consultations

We consult with CPAs to ensure we’re meeting industry standards for bookkeeping. That way, we can quickly make changes to our processes when regulations change

Try us for free—we’ll do one month of your bookkeeping and prepare a set of financial statements for you to keep

Working with your Bench bookkeeper

We’re here to make running your business easier. But sometimes your bookkeeper will need your help. Here’s a peek at how we work each month, and what you can expect:

  • When you get started at Bench, our team will help you connect your financial accounts to the app

  • Each month, your bookkeeper will get started on your books as soon as your financial data is available. If you’re required to upload any documents manually, your bookkeeper will reach out as soon as possible to let you know

  • Communication is a two-way street: your bookkeeper may reach out with questions, and we’ll need to hear from you. Likewise, you can message your bookkeeper in-app or book a call at any time. Ask your bookkeeper anything, and our team of experts will deliver the info you need to make your next best move—and they’ll reply in one business day or less.

What our clients are saying

‘‘They message me when they need things, and are quick to respond to my questions or concerns. They run a tight ship! Everything is so organized and user-friendly as well. Can't thank them enough for helping me with my small business.
Michelle Falco Owner, Falco Counseling
‘‘I am able to have conversations with them about how to categorize things for my unique business, but then, for the most part, they run with it. And I have to do very little work to have my books reconciled every month and have all the numbers ready for tax time.
Hillary Carey Founder, Winnow Research

Frequently Asked Questions

Does Bench outsource bookkeeping?
Will I have one point of contact?
How much time each month will I have to spend managing my Bench account?

Join thousands of small business owners who trust Bench with their books

See what running a business is like with Bench on your books. Try us for free—we’ll do one month of your bookkeeping and prepare a set of financial statements for you to keep.