Thinking About Hiring? Ask Yourself These Five Questions First

By ZipRecruiter on May 29, 2018

This article was written by our friends at ZipRecruiter

Adding new people to your team creates the exciting opportunity to innovate and evolve. It’s a chance to optimize your team’s workflow and tackle new, challenging projects. But how do you know if it’s the right time to hire?

The answer isn’t always clear-cut. Of course, you want to make sure you have enough people to operate your business effectively, but hiring people who aren’t truly needed can cause inefficiencies and cut into your bottom line. If you’re considering growing your team, try asking yourself these five questions before making any hiring decisions.

1. Is seasonality playing a role?

Some industries, like retail and hospitality, are hugely impacted by seasonality. While a coastal hotel might be bustling during the summer, it could be dead in winter. Similarly, a retail store might see peak traffic around the holidays, and be slower in the springtime. Dealing with seasonality is tough, but a good solution is hiring part-time, seasonal, or contract workers to get your business through the busy time. That way, you’re not bringing on full-time workers that you might need to quickly lay off, and you can usually save on paying costly benefits like health insurance and paid time off. If you’re seeing the same volume trends repeat year after year, it’s a strong indicator that seasonality is playing a role.

BUT, if the workload has increased significantly, and seasonal factors aren’t the reason, it might be time to staff up.

“A spike in client acquisition will require a well-staffed team to address operational needs and customer support. That means you might have to hire.”

Yasmin Sahami, Senior Manager, Talent Acquisition at ZipRecruiter

2. Is a learning curve slowing you down?

If things feel busier than usual, ask yourself if you recently changed a software system or finance process that your team could still be adjusting to. Give your staff time to adjust to the new way of doing things, and consider bringing in an expert to train them on any complicated new technologies. Change usually leads to a learning curve and adjustment period. This is completely normal, and the best thing you can do as a leader is help your staff through the growing pains, rather than hiring to make the pain go away.

BUT, if a permanent new function is being added or you identify a skills gap that requires adding a dedicated position, hiring could be the answer.

“If a new person is needed to field catering orders in your restaurant or additional shifts are added to your store’s schedule, there’s a need to hire.”

Yasmin Sahami Senior Manager, Talent Acquisition at ZipRecruiter

3. Are there ways to streamline?

In today’s digital world, there are hundreds of online small business tools that can lighten the workloads of your team. These services make it simple for small business owners to manage many aspects of running a business themselves. Software costs a lot less than hiring a dedicated full-time employee (like an in-house accountant or data manager).

BUT, if your business is piling up tasks that can’t be outsourced, you’ll likely need to hire new people to perform those tasks.

“One clear indicator that it’s time to hire for a small business is when you’re transitioning certain outsourced tasks in-house and must build out an internal team.”

Yasmin Sahami Senior Manager, Talent Acquisition at ZipRecruiter

4. Are you making the most of your own time?

As a small business owner or hiring manager, it’s tough not to get caught up in the nitty-gritty, day-to-day operations of running your company. But it’s important to focus on the big picture tasks and let your team handle the rest. If you feel like you need to hire simply because there aren’t enough hours in the day for you to get everything done, delegating some of your low-priority responsibilities and to-do’s might be the best solution.

BUT, if other people on your team are routinely missing deadlines, complaining about the high volume of work, or calling in sick, it may be a sign that they are being overworked and it’s time to grow the business.

5. How much new work has been created?

An influx of new work doesn’t necessarily mean it’s time to hire a new full-time employee. Consider if a part-time employee or remote freelancer would be better suited to the task, based on the type or volume of work to be done. Hiring part-time workers is a great way to keep your hiring budget in check, while still making sure you have the people-power to hit all of your objectives.

BUT, if there is enough work to justify hiring a full-time employee, that might be the most logical solution.

If you’ve considered our five questions and still think it’s time to add to your team, it probably is! And hiring when it’s truly needed will only help your company thrive and grow in the long term. Use ZipRecruiter, or another online hiring service, to find the candidates you need, fast.

ZipRecruiter is the fastest-growing online employment marketplace. Powered by industry-leading AI matching technology, we’ve connected millions of businesses and job seekers through innovative mobile, web, email services, and partnerships with the best job boards on the web.

This post is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult his or her own attorney, business advisor, or tax advisor with respect to matters referenced in this post. Bench assumes no liability for actions taken in reliance upon the information contained herein.

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